November 29, 2014 ~ Today I am thankful for Small Business Saturday. The holiday season is upon us! For many people, shopping is a big part of the season. It seems like Black Friday has been around forever, Cyber Monday came on the scene a while ago and Shop Small Saturday started several years ago.
I have to confess, before becoming a small business owner, I never really thought much about where the money I spent while shopping went. I usually just went to the store that advertised the best deal on the items I wanted … which, more often than not, was a “big box” or department store chain. These stores spend millions of dollars on advertising to lure you to their store. Many times when you get there, you find messy aisles; items discarded wherever and frazzled employees. Sadly, many of those frazzled employees are rude and have no concept of customer service.
I enjoy shopping in small, local businesses because as a very visual person, I appreciate the cute and organized displays of the merchandise. I love how, many times, they display different ways to use the item as opposed to just a huge stack of the packaged product. Plus I love that the owners and their employees will usually go above and beyond to help you which = great customer service in my book 🙂
FYI … Tracy Helps You is offering 10% discount off any Gift Certificate purchased from Black Friday through Cyber Monday !! Just call me at 630-709-9115 to order your Gift Certificate and I’ll deliver it to you (only locally, of course). Giving the services of a Personal Assistant is like giving the gift of time.